Harassment Prevention Training Program 2019/2020

Updated May 2019

Most organizations periodically train their personnel to recognize, avoid and report workplace discrimination, including harassment. To ensure that CSG-qualified public media stations consistently follow this practice, CPB is requiring annual harassment prevention training for all officers (examples: President and CEO, Vice President, COO, CFO and General Manager), employees (full-time and part-time who are paid a salary or hourly wage), and interns (paid and unpaid) as a condition of the grantee’s eligibility for a radio or television Community Service Grant (CSG).  Stations can use a harassment prevention training program of their choice or they can use the NAVEX Global program which is currently offered at no charge to stations.

Because CPB’s primary objective is creating a safe environment for all within your station, CPB will also provide NAVEX licenses for stations that wish to train personnel who are not officers, employees or interns. This may include volunteers, contractors, board members and others that the station selects because of the frequency of their presence in the workplace. Grantees may satisfy the Harassment Prevention Requirement through either of the following training options:

  1. A harassment prevention training program of your choice.  If you use a harassment prevention training program of your choice, you must keep records of all personnel who were trained each year as proof of compliance. Your program will satisfy the requirement if it instructs your personnel, either in person or online, on the three topics listed below:
  • What constitutes acceptable and unacceptable workplace behavior;
  • How to recognize harassment when it occurs; and
  • How to report and respond to violations.


  1. An interactive online harassment prevention training service from NAVEX, provided at no cost to stations by CPB, that instructs your personnel individually on the topics listed in option A.

If your station did not use the NAVEX program last year but wishes to do so this year, you must register your personnel for NAVEX licenses using this online form.  When we receive the completed form, CPB will send your station administrator an email with log-in credentials and instructions for setting up station personnel under the NAVEX program.  Please allow three to four business days to process your request.  After your personnel completes their training, the NAVEX program will provide a record of those who were trained through its reporting feature.

For stations who used the NAVEX program, last year, you will still need to request licenses for new personnel using this online form.  After completing the form, station administrators can immediately begin creating accounts for the number of licenses they requested.  There is no need to wait for confirmation from CPB to create accounts after submitting the license request.

Head of Grantees and Licensee Officials must certify their station’s compliance with this requirement in the FY2020 CSG Agreement and Certification of Eligibility which stations will receive in early November 2019.  This means that you must complete this year’s training no later than September 30, 2019 in order to receive your payment in a timely manner.

We know you share our commitment to maintaining a work environment that is free from all forms of discrimination and harassment.  CPB appreciates your cooperation with this requirement. For additional information, please see the FAQs below. If you still have questions, please contact us.

Frequently Asked Questions

Individuals REQUIRED to take the training for the purposes of CSG Certification are station employees (full and part time who are paid a salary or hourly wage), officers (examples: President and CEO, Vice President, COO, CFO and General Manager), as well as interns (paid or unpaid).
The harassment prevention training requirement is an annual requirement, meaning that officers, employees and interns will have to complete HPT once every fiscal year to remain compliant with CSG requirements.
Our biggest priority is creating a safe workplace for all individuals at your stations. CPB will provide, at no cost to your station, additional licenses to train individuals who you wish to train because they are present in the workplace but are not station officers, employees or interns. Those individuals may include volunteers, contractors, board members or any other personnel you choose.
People who do not work directly for the station are not subject to this CSG requirement. Examples include university administrators; Board of Regents members; Community Licensee Board Members; School Board members; and members of your Community Advisory Board (CAB).
No, you do not have to train personnel who have left the organization. However, you must ensure that all personnel with the station, as of September 30, 2019, have taken either a training of your choice or the NAVEX program prior to submitting your CSG Agreement and Certification of Eligibility for FY2020.
We recommend that you implement the harassment prevention training as part of the on-boarding process for new personnel.
You are free to request licenses for your station at any time. There is no limit to the number of licenses a station can procure for the training of their officers, employees and interns. Please use the license request form in order to request additional licenses.
Your station will not be able to certify compliance in your FY2020 CSG Agreement and Certification of Eligibility until all officers, employees and interns have taken harassment prevention training.
There is no penalty but CSG payments may be delayed for not completing the harassment prevention training requirement on time as you will not be able to certify your FY2020 CSG Agreement and Certification of Eligibility.
This round of harassment prevention training qualifies your station for the FY2020 CSG Certification. Personnel must take the harassment prevention training within the FY2019 CPB fiscal year - October 1, 2018 through September 30, 2019.
CPB will not evaluate and approve alternative training programs. Your station must determine whether it covers the following topics necessary to qualify:
  • What constitutes acceptable and unacceptable workplace behavior;
  • How to recognize harassment when it occurs; and
  • How to report and respond to violations.
Stations that use alternative training programs must maintain adequate documentation to show compliance. NAVEX automatically tracks use of the program so your station will have an electronic record of who has taken and completed the training.
Regardless of the training program used, you are responsible for keeping accurate records of your personnel’s participation. You may use a program’s certificates if offered or a contemporaneous sign-in sheet for participants that identifies the program and the date it was completed.
NAVEX training takes approximately 30 minutes to complete.
Because NAVEX is a license-based program, you may not use the system in a group training environment. The NAVEX module was created to train personnel individually. While the NAVEX training must be done individually, any alternative training that you decide to use can be done in a group setting.
Please contact us at csg@cpb.org to discuss options for getting staff, including those not proficient in English, in compliance with the harassment prevention requirement.
The training is comprehensive and will address all forms of harassment in the workplace.
No. Your Head of Grantee and Licensee Official must certify the station’s compliance with this new requirement in the FY2020 CSG Agreement and Certification of Eligibility which stations will receive in early November 2019. Any reports, sign-in sheets, certificates or notes should be retained for audit purposes.
The CPB-provided training program from NAVEX automatically tracks use of the program so you will know which employees have started/completed the training. Stations that use other training programs must maintain their own adequate documentation of compliance.
Click launch reports on the left-hand side of the screen. The “launch reports” icon is the last icon on the panel that resembles papers. Then scroll down and click enrollment report.
You will then need to fill out the following parameters in order to create a report.
  • Enrollment start/end date
  • Select course “2019 Workplace Harassment 7 General Edition”
  • Select class status (completed/ in progress/ not started). You can also do all 3 or a combination of the 3
  • Select group name *You should only see your group(s) listed)
  • Select active/inactive

Click apply to run the report. Once you have run the report, export it into a PDF or an excel spreadsheet in order to access the full report.

Bulk enrollment is used to enroll learners in courses. Once the process is finished, any associated notifications will be sent to the enrolled learners. Take the following steps to enroll multiple or single users into a course:

a. From the Main Menu, select ‘Resource Management’, then select ‘Bulk Enrollments’


b. From the Bulk Enrollment screen, select ‘Select Classes’.  Put a check next to “2019 Workplace Harassment 7 General Edition” and select ‘Submit’.  Make sure the course you are selecting shows ‘Yes’ under the ‘Active’ column.  Old courses may appear here as well.


c. The selected classes should now appear under the ‘Classes’ section of the Bulk Enrollment screen. Next, select ‘Select Users’. This is the screen where you will select the learners for enrollment into the course(s) you have selected. Select the users that you wish to enroll in courses by checking the box next to their name. By using the ‘Advanced’ button you can conduct a more narrow search, such as by name, login name, or any custom field. To select all users on the page, click the checkbox above the in-line checkboxes next to the learner name. Note that checking this ‘check all’ box will only check the learners on the current page. If you have more than one page of learners you will need to go to each page and repeat the enrollment process. When finished, select ‘Submit’


d. The users now appear under the ‘Users’ section of the Bulk Enrollment page. To select additional learners, select the ‘Select Users’ button again and any new users you check will be added to the list. To start over, select the ‘Reset’ button. Next, select the ‘Bulk Enroll Users to Classes’ button. You will get an alert at the top of the screen when the enrollment process is completed. (This may take up to 10 minutes depending on the number of learners). If the system tells you that some or all of the learners could not be enrolled, click the ‘here’ text in that message to see the list of learners that failed to enroll and the reason why. Typically enrollment failures are the result of the learner already having been enrolled in that course or there are not enough licenses to enroll that learner in the course.