Reporting to the Chief Development Officer and working closely with the Director of Development and Principal Gifts, the Director of Individual Giving is responsible for leading all aspects of individual giving to support StoryCorps’ programming and operating needs. The Director supports and develops a comprehensive annual strategy to discover, cultivate, solicit, and steward individual donors to increase giving at all levels, with an emphasis on building a pipeline of mid- and high-level donors/prospects to grow a still evolving major gifts program. The Director will develop and/or inform individual giving strategies that currently include digital fundraising, membership, annual appeals and cultivation events. This position will also maintain up-to-date pipelines of individual prospects, use research and data to support targeted approaches, and ensure that existing donors are properly stewarded. A Development Coordinator will report directly to the Director of Individual Giving.
The successful candidate will be a self-starter who is deeply familiar with annual and individual giving best practices - including but not limited to on-line and direct response giving - and skilled in using data and systems to drive strategic efforts. We seek a high-energy, entrepreneurial, results-driven, highly organized development professional with outstanding writing and communication skills. This individual must thrive in a fast-paced environment, be excited to take on new challenges, and be able to work well independently and in collaboration with internal and external stakeholders.
StoryCorps records, shares, and preserves stories from a diverse range of American voices — from our Griot Initiative to preserve stories of African Americans, to our Historias Initiative to collect the experiences of Latinos. We also seek to recruit and develop a staff whose diversity matches the diversity of the communities we serve, and we strongly encourage applications from people of color and the LGBTQ community.
WHAT YOU’LL DO
- Support the design, implementation, and execution of a comprehensive development plan to identify and secure donors at all levels, with an emphasis on reinvigorating giving at the 4-,5-, and 6-figure level
- Create an effective list management and data analysis process to inform and implement strategy around lower-level donors secured through online and direct mail campaigns
- Provide ongoing support to the Chief Development Officer and Development leadership, Chief Executive Officer, President & Founder, and Board of Directors’ work with top leadership prospects and donors
- Develop and execute cultivation strategies, including stewardship and cultivation events, to maintain and grow existing relationships
- Prepare, draft, coordinate, and submit donor stewardship and appeals, including end of year solicitation communications
- Supervise and/or prepare ongoing acknowledgement letters, thank you letters, and letters of inquiry as appropriate
- Provide direction on and/or execute donor materials including prospect research, briefing memos, stewardship materials, and talking points/scripts
- Oversee vendors and consultants and collaborate with internal colleagues engaged in annual fundraising initiatives of direct mail, special events, online giving, and database management, as appropriate.
- Partner with the Marketing and Communications team to coordinate and support messaging campaigns, print, and design collateral, and events that build donor engagement and giving
- Prepare or supervise weekly, monthly, and quarterly statistical reports to quantify moves management and outcome goals.
- Analyze campaign and performance appeals to assess progress and inform strategic approach.
- Perform other duties to support Development department, as assigned.
- Bachelor’s degree
- Minimum 5 years’ experience in annual or individual giving in an established development program, and a proven track record of growing individual donor pipelines
- Track record of successful donor appeals, renewals, and stewardship, including hands-on experience with direct mail and digital communications
- Intense drive for results, sense of urgency, and a demonstrated track record of meeting or exceeding revenue goals and creating and implementing new initiatives
- Fluency in data management using fundraising CRM systems; strong analytical skills and a track record of using data and systems to drive fundraising strategy
- Proficiency in Microsoft Office Suite
- Experience providing staff supervision and leadership; strong team-building and collaborative skills
- Excellent interpersonal and verbal communication skills
- Outstanding writing skills and impeccable attention to detail
- Strong organization skills and multi-tasking ability
- Ability to be flexible and adaptable in order to contribute to problem-solving activities within a growing, changing, fast-paced organization
- Cultural competence and the ability to thrive in a diverse work environment
Preferred skills & experience:
- Proficiency in Salesforce CRM (strongly preferred)
StoryCorps’ mission is to preserve and share humanity’s stories in order to build connections between people and create a more just and compassionate world. Since our founding in 2003, StoryCorps has provided half a million of people of all backgrounds and beliefs with powerful opportunities to record interviews about their lives, and leave a legacy for future generations in our archive at the Library of Congress. We bring these interviews to life in stories produced for broadcast on public media (including our weekly Friday morning broadcast on NPR’s “Morning Edition"), our podcast, and/or our animations. Together, these stories reach an audience of tens of millions. StoryCorps maintains a relentless focus on diversity, and seeks to highlight voices often underrepresented in mainstream media. While our stories honor and celebrate the diversity of humankind, they also remind us of the many values and experiences we share in common, building bridges of greater understanding.
Our work has been widely recognized with several George Foster Peabody Awards, a MacArthur Award for Creative and Effective Institutions, the 2015 TED Prize, and a 2016 Emmy award for our animation “Traffic Stop.”
This work couldn’t be accomplished without the unwavering commitment of the exceptional individuals who make up our organization. Our people are brilliant, hard-working, creative, and incredibly passionate about the vision we share: To touch the lives of every person in this country and to create a culture of listening in the United States.
To apply, please follow the link below:
Applications without a cover letter will not be considered for candidacy.
StoryCorps seeks to hire staff who reflect the diversity of the communities we serve. All positions at StoryCorps are filled without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, disability, HIV/AIDS status, veteran status or any other characteristic protected by law. All are encouraged to apply.